Southwest Airlines was one of the latest companies to fall victim to what’s been referred to as a “computer glitch” resulting in hundreds of flight cancellations, delays, lots of unhappy customers and a negative impact to the company’s bottom line.

A router breakdown that led to a series of failures in critical technology systems has been blamed. The backup systems in place also failed to work as expected.

Even if you aren’t operating one of the nation’s largest airline carriers, if your company relies on technology (which, let’s face it, is most) a disaster recovery plan is a critical business need. Here are three reasons why:

1. Machines and Hardware Fail

Even the best hardware is not completely immune to failing. That’s where Disaster Recovery as a Service (DRaaS) comes in. In the event of a failure, your physical or virtual servers should be backed up by a third party so you can quickly and cost-effectively recover your data with as little down time as possible. In addition, you should be conducting regular network assessments and testing to avoid unreliable redundancy.

2. Human Error is Common

Ever had your computer crash or lost an important document? It happens to everyone. Having a disaster recovery plan in place can ensure you have online data backups that allow you to easily restore your data. In addition, having redundant firewalls, anti-virus, and anti-spyware software can help prevent security breaches that are often the result of human error.

3. Customers Have Little Patience

With the Internet, and especially social media, customers are quicker than ever to voice their frustrations and concerns to anyone and everyone. Those affected by the recent Southwest Airlines flight interruptions are a prime example. It’s not easy to earn a customers’ trust, and any downtime or inconvenience they experience, even if due to an IT disaster is a quick way to send your customers to your competition.

At any time, something unwelcomed can happen and affect your organization's overall IT infrastructure and your company’s bottom line. Call us to learn more about how VizionVault, our disaster recovery service, can help you prepare for the unexpected.

School districts, government agencies and utility companies are just some of the businesses making the headlines as the latest victims of ransomware, a malware that encrypts your files and limits or eliminates access. Victims are then forced to pay a ransom to regain access.

The inability to access important data and the loss of confidential or proprietary information can have a crippling effect on companies. But it’s not just businesses that are being targeted – home computers are also at risk. The loss of personal information, family photos, video and other information can be devastating.

What to look for:

Email attachments containing malware are often the culprit, but not always. Your computer could become infected simply by clicking on a compromised website, often being lured there by a phishing attempt.

How to protect yourself:

• Keep regular backups of your data, because without a backup, there is nothing to recover if your files become encrypted.
• Do not open suspect email attachments, even if you know the sender. Email accounts can get spoofed and attachments will look odd with references to attached resumes, tracking numbers, payroll information, photos, etc.
• Ensure your anti-virus software is enabled and up-to-date.
• Only download software from official sites you know and trust.
• Use the same precautions on your mobile phone as you would on your computer when using the Internet.

How to protect your company network:

• Raise awareness of ransomware and safe practices to protect the organization’s data.
• Provide corporate training for employees to help identify potential phishing attempts.
• Back up data and verify the integrity of your backups regularly.
• Patch operating system, software and firmware on digital devices.
• Ensure antivirus and anti-malware solutions are set to automatically update and conduct regular scans.
• Set access controls and network share permissions appropriately.
• Implement controls or software restriction policies to prevent programs from executing from common ransomware locations.

DataVizion provides a VizionVault Cloud Backup Service. This service provides daily backups of your files, which can be restored to safe versions if files have been encrypted. We also provide managed cloud-based antivirus, and robust firewall solutions for threat prevention. Questions or want to learn more? Give us a call.

For our clients, who already have a lot of on their plate, it can be overwhelming to keep pace with emerging trends in the Information Technology world. Don't worry. We’ve got you covered.

At DataVizion, we stay on top of the latest IT offerings from our partners to provide a level of service unachievable by many of our competitors. Here are just some of the recent certifications achieved.

David Andersen, Project Engineer, and Ken Cousino, Field Services Engineer, recently passed the Palo Alto Networks Certified Network Security Engineer (PCNSE6) exam. From design and installation to configuration and troubleshooting, David and Ken possess a deep understanding of Palo Alto Networks technologies and can implement the best solutions to fit your needs.

DataVizion has been an Aruba, a Hewlett Packard Enterprise company, platinum partner since 2014, differentiating ourselves from our peers with the highest level of engineering and commitment to Aruba products.

Ethan Shold, Engineer, became our newest member of the DataVizion team to pass the Aruba Certified Mobility Professional (ACMP) exam. And Mat Lehn, Engineer, passed the Aruba Certified ClearPass Expert (ACCX) exam. We’re now more ready than ever to provide the expert support for any Aruba solution you decide to implement.

So whether you’re looking to increase mobility or implement an entirely new network infrastructure, we have the skills and expertise to help make it happen.

DataVizion team attends Atmosphere 2016 in Las Vegas.

Our DataVizion team is back from an action-packed week in Las Vegas where we attended Atmosphere 2016. Hosted by Aruba, a Hewlett Packard Enterprise company, it’s the largest mobility conference on earth and brings together networking experts from across the globe.

A special thank you to our clients: Boys Town, Immanuel, Kiewit Corporation, Lincoln Public Schools, The Buckle, UniGroup and University of Nebraska at Kearney for joining us.

We heard from top-performing industry professionals, attended breakout sessions and technology demonstrations on a variety of topics including creating a digital workplace, securing the #GenMobile experience with adaptive trust, boosting mobile engagement and making the most of agile data centers.

While we were blown away with all of the new features and third party integration with Aruba products, one of our favorites was Aruba Clarity. Many of our clients face increasing connectivity demands. This newly introduced network management tool enables us to better anticipate and resolve connectivity problems– before they happen. Amazing right?

We also had the opportunity to hear from Meg Whitman, president and CEO of Hewlett Packard Enterprise, who spoke about the success of HPE’s acquisition of Aruba last year. Everyone was incredibly proud of the progress that has been made in the past year and excited for the continued growth that lies ahead.

Conferences like Atmosphere 2016 definitely showcase how Information Technology, the ideas surrounding new technologies and the things we can do with them are constantly evolving. But, we love this stuff and are excited to be on the forefront of implementing these ever-advancing solutions.

If you are curious to know more about Aruba Clarity or the other state-of-the-art products showcased at Atmosphere 2016 and how they can benefit your company, give us a call.

Check out YouTube videos from the conference here.

When DataVizion was founded in 2001, we were purely a professional enterprise services organization. Over the years we continued to expand, and now — in addition to our services — we offer a long (and growing) list of the latest in technology products and wireless solutions.

In the past five years alone, we’ve experienced triple-digit growth. That meant adding several new team members and, while we enjoy each other’s company, we needed more space. In August, we moved our headquarters to a larger location here in Lincoln, Nebraska, and opened up a satellite location in Omaha.

Growth has also meant the need to update our website and tell you about our new offerings. And, because we love what we do and the industry changes so rapidly, we’re introducing this blog where we’ll share the latest in industry news, technology tips and tricks, security updates and new product features.

Please take some time to browse our updated site and check back often to read our blog. We also invite you to stop by our offices any time. We’ll be happy to tell you more about what we do and how we can help you build a better connection for your organization.